Bringing Dignity Through Design

[vc_row][vc_column][vc_column_text]A clean shave is something many of us don’t think about. But for the nearly 44 million Americans with disabilities and their caregivers, shaving can seem like an insurmountable task. The ability to have a clean shave can provide a person with disabilities the basic sense of dignity, however, most razors are designed to be…

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How Nurses Pave the Way in Healthcare Innovation

[vc_row][vc_column][vc_column_text]The number of US-employed registered nurses is four times that of doctors, according to the US Bureau of Labor Statistics. Nurses spend the majority of their days interacting with patients,  so, they see directly what processes already work and what’s failing in a healthcare facility – especially with patient outcomes. Since they’re in the front…

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Stop What You’re Doing And Watch This: Pick of the Litter

[vc_row][vc_column][vc_column_text]Everyone loves puppies (or they should). So stop what you’re doing and watch this cuddly and cute documentary available on Netflix, Hulu and Amazon Prime, which follows a litter of labrador retriever puppies and their training for becoming service dogs who guide the blind. Is the competition to be a guide dog as cutthroat as…

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Caring About Someone Versus Caring for Someone

[vc_row][vc_column][vc_column_text]It’s an all-too-common tale in our industry: We provide care for our patients. But we stop caring about them. Instead of treating them like vulnerable individuals with thoughts and feelings, we start seeing them as numbers and quotas. It’s time to change this trend and to start treating our patients with a softer touch. Not…

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Patient Experience Symposium Wrap Up

[vc_row][vc_column width=”3/4″][vc_column_text]We just got back from PXS @ Harvard Medical School, where we shared about the power of consumer-centered design through the lens of disruption, and we left enthused about the industry’s shift toward empathy in providing and practicing health care. The symposium is a gathering of healthcare professionals, patient advocates, practitioners, educators, thought leaders,…

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Tiger Woods’ Comeback at the Masters Reveals The Importance of One Unexpected Discipline You Need to Practice

[vc_row][vc_column width=”3/4″][vc_column_text]As Tiger Woods roared victoriously on the 18th green of Augusta to celebrate his first major victory in over a decade, millions watched, enthralled. After all, they’d seen something special. It was the culmination of an epic comeback story that’ll be passed down from generation-to-generation. While few have fallen from grace quite like Woods,…

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A Game-Changing Lunch at Wendy’s

[vc_row][vc_column width=”1/4″][vc_single_image image=”7697″ img_size=”full” alignment=”center”][vc_empty_space][vc_custom_heading text=”This week’s blog comes from Ryan Mulligan, the Nason Group’s Chief Empathizer. ” font_container=”tag:h4|text_align:center|color:%23f5671a” use_theme_fonts=”yes”][/vc_column][vc_column width=”3/4″][vc_column_text]My family eats at Wendy’s a lot. It’s one of the few places where our son, Hobbs, can actually sit through an entire meal, giving us a sense of normalcy. Hobbs has autism and wears…

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