Who Will Be in Room 716?

Thursday, March 19th, 2020, will be a day I’ll never forget. My team and I landed in Southern California in the midst of the most widespread pandemic our world has faced in my lifetime. After we arrived at our (not small) hotel, we discovered that our group of four people accounted for 20% of the…

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Disrupt Or Be Disrupted: NGPX 2019

[vc_row][vc_column][vc_column_text]This week, the MOFI team (formerly known as the Nason Group) and I had the opportunity to be on stage with many of the nation’s leading disruptors in healthcare at the Next Generation Patient Experience (NGPX) Conference in Palm Springs, CA. The week was filled with new learnings, authentic connections, emotional stories, and most important,…

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Growth Without Change: The Tail Wagging the Dog

[vc_row][vc_column][vc_column_text]The idea for Wag seemed foolproof: an app to connect dog walkers with pet parents on demand. Founded in 2015 by brothers Joshua and Jonathan Viner, Wag promised dog walkers a quick and reliable income and dog owners a friendly face to check in on their furry friends.    Unfortunately, the idea was not as…

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Former Imagineer Helps Makes Dreams a Reality for Walmart Health

[vc_row][vc_column][vc_column_text] CINCINNATI September 16, 2019 – Walmart Health announced Friday a new health initiative to make health and wellness more accessible to its customers, especially in rural areas. Walmart Health, which launched at a new facility in Dallas, Georgia, adjacent to a Walmart store, will provide primary care, dental care, behavioral health services, diagnostics and…

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Bringing Dignity Through Design

[vc_row][vc_column][vc_column_text]A clean shave is something many of us don’t think about. But for the nearly 44 million Americans with disabilities and their caregivers, shaving can seem like an insurmountable task. The ability to have a clean shave can provide a person with disabilities the basic sense of dignity, however, most razors are designed to be…

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How Nurses Pave the Way in Healthcare Innovation

[vc_row][vc_column][vc_column_text]The number of US-employed registered nurses is four times that of doctors, according to the US Bureau of Labor Statistics. Nurses spend the majority of their days interacting with patients,  so, they see directly what processes already work and what’s failing in a healthcare facility – especially with patient outcomes. Since they’re in the front…

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Caring About Someone Versus Caring for Someone

[vc_row][vc_column][vc_column_text]It’s an all-too-common tale in our industry: We provide care for our patients. But we stop caring about them. Instead of treating them like vulnerable individuals with thoughts and feelings, we start seeing them as numbers and quotas. It’s time to change this trend and to start treating our patients with a softer touch. Not…

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Reflections From The Disruption Lounge

Last week, the Nason Group joined with over 300 passionate people at the Next Generation Patient Experience (NGPX) Conference in San Diego, CA. The week was filled with powerful speakers, engaging conversations, and plenty of high-octane networking. Among other things at the event, we sponsored a disruption lounge in the exhibit hall where we invited…

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