And So It Begins…The Journey To The Consumer!

The Story… It’s 8:30 in the morning, the room is set, and there are two crazy facilitators at the front of the room. You look at the walls and there are “How Might We…” maps, Journey Maps, a Business Model Canvas, and tons of markers and post-its all over the tables. Some of you will…

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#CES2017 & Beyond: Where Has The Consumer Gone?

What I Was Doing… Well, #CES2017 is history! This past week over 175k people ascended on the Las Vegas Strip to see the coolest and newest technologies for 2017. I have to say, in three days, I walked over 50k steps and saw some amazing technologies. I mean, who doesn’t love drones choreographed to the…

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Tap Into Your Talent: The Power of Empathy!

Recently my team and I met with a healthcare organization to discuss transformative change around their consumer experience practices. Their CEO handpicked the attendees – and they represented all aspects of the company. Each one, in their own unique and specific way, held responsibility for consumer and employee experience. It was this CEO’s hope that…

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2016 Shifts in Wellness: From Superfood and Diet Trend Hysteria to Sane Eating – Becoming a local, ethical and seasonal consumer

When we think of the five essential elements of wellness – Purpose, Social, Financial, Physical and Community, we may not immediately think of social consciousness as a necessary ingredient in our pursuit of total wellbeing. However, aligned with goals for understanding our purpose, along with our social and community engagement, is the critical importance of connecting our food consumption…

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A Marriage Of High Tech And High Touch!

For this week, I thought I would provide some insight and background on the recent changes at Healthways. On July 27, 2016, Healthways sold its Total Population Health Services and Emerging Markets business to Sharecare, founded in 2010 by internet entrepreneur, Jeff Arnold and Dr. Mehmet Oz, renowned cardiac surgeon and TV personality. In his recent blog post,…

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Does Well-Being Really Matter?

The connection between employee well-being and productivity was documented as early as the late 19th century. National Cash Register offered pre workday horseback rides to its staff, believing that beginning the workday outside in the fresh air made for a happier, more productive employee. 136 years later the notion that employee well-being has a direct impact…

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Together, moving mountains!

A few weeks ago, I had the pleasure, along with several esteemed colleagues, to host the first ever Healthways Innovation Living Lab’s PitchFest. Ten dynamic entrepreneurs were given four minutes to share their most innovative ideas around transforming health and well-being. What transpired far exceeded our expectations. At the end of the four hours, we had…

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